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Two Stanford professors lay out common workplace challenges in their new book titled "The Friction Project." Coauthor Robert Sutton outlines five of those "frictions." download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . Using examples such as Apple and Microsoft, coauthor Robert Sutton laid out five examples of friction in workplaces in an interview with Business Insider. Advertisement"A lot of organizations create incentives for building fiefdoms independent of the value of the fiefdoms," Sutton says, meaning people are rewarded for running large teams even if they don't deliver.
Persons: Robert Sutton, , Huggy Rao, It's, Sutton, Kim Scott, Satya Nadella, Steve Ballmer, Ethan Miller, Warren Buffett, Charlie Munger Organizations: Stanford, Service, Apple, Microsoft, Business, Google, Big Tech, Getty Locations: Cupertino , California
If new rules can improve game speed, surely bosses can make meetings run more efficiently. If Major League Baseball can speed up games, surely bosses can make meetings more efficient, right? Try, for instance, forcing yourself to cut meetings by half: Your weekly meeting becomes an every-other-week meeting; your hourlong meetings become 30-minutes ones. Ask for adviceJust as MLB needs to consider the fan experience of being at the ballpark or watching a game on TV, bosses need to think about their workers' experiences in meetings, Rogelberg said. "Instead of putting people in hours of meetings without ever asking them about what they're accomplishing, you need to engage," he said.
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